![]() ![]() ![]() The ISO 17100:2015 certification offers confidence that the translation company you choose only uses suitably qualified linguistic resources, providing more consistent quality outcomes for each translation project. Post-production, including customer feedback, corrections, and satisfaction.Production, including translation, revision, proofreading, and quality control.Pre-production, such as quotes, agreements, and contracts.Qualifications and competencies of linguistic resources.The standard also defines how translation projects should be managed from beginning to end. All translators, revisers, and proofreaders working for a certified agency must meet minimum professional and academic qualifications. ISO 17100 provides requirements for the core processes, resources, and other aspects necessary for delivering a quality translation service. Awareness and effective management of business risks and opportunities.Collecting customer feedback and implementing suggestions for improvement.Planning, operating, documenting, and controlling company processes.Identifying, correcting, and preventing errors.To obtain – and maintain – certification, auditors assess the company on requirements that support these core principles:Īdditional business aspects covered by the ISO 9001 standard include: It’s confirmation that a company has the processes in place and a demonstrated ability to consistently deliver high-quality products and services to meet or exceed customer expectations for satisfaction. ISO 9001 is the world's best-known quality management standard for organizations of any size. We feel that adhering to the requirements of both standards shows our commitment to consistently delivering quality translations. Interpro Translation Solutions has been awarded both certifications, but translation agencies can opt to hold both, one, or neither of these certifications. ![]() Interpro Translation Solutions’ ISO Certification Badges
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